Privacy Policy

1. What Information We Collect

We collect certain information at various stages — from opening an account to playing games on 995bit. This data is essential for delivering our services and keeping your account secure.

2. How Information Is Collected

995bit collects information in several ways. Being aware of each method makes it easier for you to stay in control of your own data.

• Registration Form: Information you provide directly when opening an account.
• Transaction Processing: Payment information is collected during deposits and withdrawals.
• Platform Usage: Data is collected automatically while you play games, browse pages, or use the app.
• Cookies & Tracking Tools: Cookies are used to enhance your browsing experience.
• Support Contact: Information provided during live chat or email support interactions is stored and retained.
• KYC Verification: Documents submitted for identity verification.

3. How Your Information Is Used

995bit uses your data only for defined purposes. No information is used for unnecessary or unauthorized reasons. The specific purposes for which we use your data are listed below.

• To create and manage your account.
• To process financial transactions securely.
• For identity verification and fraud prevention.
• To provide customer service and support.
• To personalize promotions and bonus offers.
• To ensure responsible gaming and monitor risk.
• To comply with legal and regulatory obligations.
• To maintain the security and stability of the platform.

4. Who Your Information Is Shared With

995bit may share your data with third parties in limited circumstances and for specific reasons. This is never done for commercial gain.

• Payment Processor: bKash, Nagad, Rocket, Bank — for processing transactions.
• KYC Verification Provider: With licensed agencies for identity verification.
• Regulatory Authority: To government agencies under legal obligations.
• Technology Partners: Technology service providers that operate the platform, all working under strict confidentiality agreements.
• Legal Requirements: In response to court orders or investigations.

Every piece of data shared with third parties is kept to the strict minimum necessary. All partners are required to comply with 995bit's privacy standards.

5. How We Protect Your Information

995bit protects your data using industry-leading technology. We maintain multiple layers of security to prevent cyberattacks and data breaches.

• SSL/TLS Encryption: All data passing through the website and app is encrypted.
• AES-256 Encryption: Sensitive data in our systems is protected with the highest-grade encryption available.
• PCI-DSS Compliance: Payment data is handled in accordance with international standards.
• Two-Factor Authentication (2FA): An extra layer of security for accessing your account.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Firewall & Intrusion Detection: Round-the-clock monitoring to prevent unauthorized access.

6. Cookies & Tracking

995bit uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

• Essential Cookies: Essential for the platform to function properly and cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collects analytics data to understand how the platform is used.
• Security Cookies: To detect fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may limit access to certain features on the platform.

7. Data Retention Period

995bit does not retain your data beyond what is necessary. Specific retention periods are defined for each category of information.

8. Your Rights

Under the 995bit Privacy Policy, you hold several important rights over your personal data. Make sure you are aware of what those rights are.

To exercise any of these rights, contact the 995bit support team. Requests are typically processed within 30 days. In some cases, legal obligations may prevent certain data from being fully deleted.

9. Protection of Minors

995bit is strictly for individuals aged 18 and above. We do not knowingly collect data from anyone under that age.

• Age is verified at the time of registration.
• Age is re-confirmed during the KYC process.
• If a minor's account is detected, it will be immediately suspended and all associated data will be permanently deleted.
• Parents or guardians who have concerns may contact the support team.

10. Contact Us

If you have any questions or concerns about the Privacy Policy, our support team is always ready to help. Support is available in Bengali 24 hours a day.

• Email: [email protected]
• Support Hours: 24 hours / 7 days
• Language: Bengali & English
• Response Time: Typically 24–48 hours